In a world where technology is growing more and more every day, the need for IT services and products—and therefore, Singapore IT companies—is also on the rise. These days, there are plenty of options to choose from when it comes to finding an IT company that will meet your needs. On one hand, you have small startups with big ideas; on the other hand, there are multinationals who can offer global reach with their established networks. But what’s most important is not just picking any company; it’s picking the right company-one that will be able to provide you with quality service as well as all those new or updated technologies that you want access to or need in order to stay competitive in today’s market. Here are five mistakes to avoid when choosing an IT solution provider.
1. Choose innovation over brand name or reputation
It makes sense to be attracted to well-known companies because they are, well, known for being good at what they do. But these days, smaller, upstart businesses are making names for themselves in the tech industry by offering innovative products and services that bigger Singapore IT companies aren’t able to provide. Also, many large companies have gone through drastic changes after mergers and acquisitions-and this can lead to major issues down the line where you’re not entirely sure who you’ll be dealing with once the transition is complete (the company itself or just its branding).
2. Underestimate the importance of an IT partner’s people and culture
When it comes to choosing an IT partner, don’t underestimate the importance of its people and culture. After all, these are the individuals who will be helping you with your day-to-day operations and who will be working closely with your team. Make sure you do your research on their backgrounds, skill sets, and personalities to see if they’re a good fit for your company. And keep in mind that a good cultural fit is just as important as a technical one, after all, you’ll be spending a lot of time together!
3. Ignorance is bliss
Don’t choose an IT partner simply because you don’t know enough about the industry. While it’s true that the latest and greatest smartphones, PCs, laptops, printers, etc. are great options to have in your office or home when they work correctly (which is most of the time), emergency service calls tend to happen at inopportune times like when you’re in a pinch with a large project due in two days!
4. You can’t please everyone
Every business has its own unique needs and requirements; don’t expect any company to provide every possible solution under the sun. This holds true for both hardware and software solutions/products–you can’t always get what you want (at least not all at once). So, be sure to prioritize your needs and wants and find an IT partner that can meet most (if not all) of them.
5. The grass is always greener on the other side
Be careful not to shop around for the “perfect” IT partner because you may never find one. As with any other business decision, it’s important to do your homework and take your time in order to make the best possible choice. And don’t forget that no one is perfect, so be prepared to compromise on some things in order to get what you want elsewhere.
6. Size doesn’t matter
Just because a company is small doesn’t mean it isn’t capable of providing quality IT services and products. In fact, small businesses can often offer a more personal touch that larger Singapore IT companies simply cannot. So if you want the best of both worlds, choose a smaller business with excellent track records and fantastic employees!
7. A bigger company isn’t always better
While bigger Singapore IT companies usually have more capital and resources available to them (which is very attractive), don’t be fooled by this “better-faster-stronger” mentality. Sometimes it’s better to go with a smaller IT partner who knows your industry and provides exemplary customer service in order to get things done quickly and efficiently without having to spend too much money on overhead costs like office space or advertising campaigns (not that they aren’t necessary). A smaller company may not have all the bells and whistles of a larger company, but what it lacks in size.
The Bottom Line
Choosing your IT solution provider is never an easy decision. That’s why it pays to do your research and take the time to find out what you’re looking for in a partner before making that all-important call or click. Singaporean businesses, especially those who are new to outsourcing their technology needs, should pay close attention to these 7 mistakes when choosing an IT company they can trust with their business goals and objectives.